Performance Improvement Begins with Change

Change management is critical today given the immense transformations occurring in regulatory compliance, technology, the workforce, global economics and more. As federal agencies work to keep up with...

5 Reasons Why Government Agencies Fail at Workforce Planning

Workforce planning has never been more important than it is today. With baby boomers entering retirement, millennials now represent the lion's share of the new American workforce. Government agencies...

Two years in: A Look at the Current Status of the DATA Act

At just over two years old, the Digital Accountability and Transparency Act (DATA Act) has progressed towards implementation of its key provisions in May 2017, but progress has faced some key...

The Internet of Things and the Dangers of Frivolous Data

Imagine an innovative new product - the automated stapler. This stapler boasts some rather nifty features. First, it is biometrically activated. Gone are the days of someone stealing a stapler from...

10 Ways to Capitalize on Transparency’s Potential

Since President Obama signed the Digital Accountability and Transparency Act in May 2014, federal agencies have been hard at work implementing data standards and establishing a framework for...

Recapture Your Agency’s ‘Why’

How often do you stop to ask why your organization exists? Agencies often forget their identity in the midst of everyday work. The answer usually lies somewhere between "providing jobs for federal...

Four Immutable Laws of Data

I am often fascinated by the ways in which data is erroneously perceived, collected, stored, retrieved, and reported in organizations. Data of all kinds certainly have limitations. In any given...

Imagining an On-Demand Government in an Uber World

The public sector changes slowly. We all know this. But the glacial pace of government is even more evident in its inability to adapt to the new on-demand world. Need a ride? Connect to Uber. Need a...

How Do You Measure the Effectiveness of Government?

With the 24-hour news cycle and at-your-fingers access to the latest stories, the American people have plenty of information constantly available to them. And whether they know it or not, they are...