What Does True Government Transformation Look Like?

Transformation is about an organization or program moving from one state of being to another. It implies a significant and disruptive change that is necessary when an organization shifts its...

Reform Should Focus on Workforce Alignment, Not On Staffing Cuts

Federal employees are the primary drivers for how government work gets done, decisions get made, and values are upheld. Maintaining a high performing workforce with the right skills and of the right...

4 Quadrants of Quality

To guide our service to our clients, COE focuses on our 4 Quadrants of Quality-our internal framework for delivering the best value to each client. In each of the four areas: Client Relations,...

The Five Attributes of COE Citizenship

In our pursuit for excellence, there are five (5) core attributes that make up the COE Citizen. These elements help drive our corporate culture, interactions with each other, and our relationships...

Achieving Real Transformation in Federal Government [commentary]

Co-authored by both David M. Walker and Steve Goodrich, this article—which is housed on the FederalTimes homepage—talks about their expert opinions on what it will take to see real transformation...

Transforming Government from Congress to the Cubicle

This is not a book about national policy or legislative initiatives, it’s about the management practices and behaviors that need to take place to transform government and strengthen its capacity to...

Why Do We Sometimes Insulate Ourselves from the Truth?

It’s an interesting phenomenon we observe during this election season, the adoration of a candidate or perhaps unrelenting allegiance regardless of their position or their truthfulness on an issue....

Engagement Success

COE uses the term "partnership" when talking about our working relationships, because the most successful engagements are true collaborations, complete with mutual trust and respect. In order to...