COE Receives Alfred P. Sloan ‘When Work Works’ Award

COE has been honored once again (2013–2017) with the When Work Works Award for its use of effective workplace strategies to increase business and employee success. This prestigious award, part of...

4 Quadrants of Quality

To guide our service to our clients, COE focuses on our 4 Quadrants of Quality-our internal framework for delivering the best value to each client. In each of the four areas: Client Relations,...

Three Killer B’s of Government Effectiveness

We love discourse and debate as much as anyone, but on the topic of government effectiveness and efficiency, there are so many pundits giving opinions on what makes government more effective, it’s...

Enterprise Human Resource Integration (EHRI) Data Warehouse Support for OPM

Client Office of Personnel Management (OPM) Services Enterprise Human Resource Integration Data Warehouse Support Year 2014 OPM’s Enterprise Human...

Why Do We Sometimes Insulate Ourselves from the Truth?

It’s an interesting phenomenon we observe during this election season, the adoration of a candidate or perhaps unrelenting allegiance regardless of their position or their truthfulness on an issue....

Establishing a Federal Employee Personnel Number: A Unique ID to Replace the SSN

How can OPM eliminate SSN from electronic records held by OPM? How can OMB implement an alternate ID for Federal employees to replace the SSN as the employee ID?“In 1962, The Civil Service...

10 Ways to Capitalize on Transparency’s Potential

Since President Obama signed the Digital Accountability and Transparency Act in May 2014, federal agencies have been hard at work implementing data standards and establishing a framework for...

Recapture Your Agency’s ‘Why’

How often do you stop to ask why your organization exists? Agencies often forget their identity in the midst of everyday work. The answer usually lies somewhere between "providing jobs for federal...

COE Solution: Business Process Improvement

Business Process Improvement (BPI)Conceptually, business process improvement is a powerful model of change, emphasizing optimization of an organization’s core business processes. This contrasts...

Imagining an On-Demand Government in an Uber World

The public sector changes slowly. We all know this. But the glacial pace of government is even more evident in its inability to adapt to the new on-demand world. Need a ride? Connect to Uber. Need a...