How Do You Measure the Effectiveness of Government?

With the 24-hour news cycle and at-your-fingers access to the latest stories, the American people have plenty of information constantly available to them. And whether they know it or not, they are...

9 Key Steps to Cyber-Preparation

We are dealing with a systemic crisis-critical government information is being hacked and falling into the hands of "evil doers," and there appears to be no end in sight. Hardly a week goes by when we...

Defining and Achieving Efficiency in Government

Inefficient and ineffective federal agency programs have been chronicled for eons. Most of the discussions center around making government cost less, cutting budgets, or holding hearings on perceived...

Simplifying Performance Management Webinar Series

Accountability has come to mean "performance" in the federal sector. The truth is that emphasizing accountability can undermine an agency's ability to perform at its best. It encourages a focus on...

Don’t Wait for Congress to Improve Agency Effectiveness

We've all heard the stories -- programs that cost too much, duplication and fragmentation, fraud, waste and abuse. You can hardly pick up a federal news report without hearing about a program in some...

Batter Up: 5 Things Workforce Planners Can Learn From Fantasy Baseball

It's that time of year again. Baseball superfans know what I'm talking about. It's time to draft your fantasy baseball team. If you're like millions of Americans, you're grabbing your peanuts and...

How to Give Your Brand’s Website a Facelift

Recently, I led a project team tasked with making a client's website a more effective communications tool. During our audit, we documented numerous content, navigation and design errors that...

Do These 6 Things Now to Prepare for the DATA Act

By now everyone is familiar with the Digital Accountability and Transparency Act (DATA Act) passed by Congress last year with specific deadlines and know that Treasury, OMB, and others are busy...

What the Left and the Right Can Learn from the Center

In politics, the person in the middle is confusing. Republican politicians such as Senator Ted Cruz decry the “murky middle.” Similarly, at a recent House Democratic caucus meeting, tension grew...

A Basic Big Data Introduction for Non-Technical Leaders

Most companies, outside of large analytics-oriented shops like Google and Amazon, have struggled to find ways to translate Big Data analytics into bottom-line revenue. Part of the disconnect in...