Disruption Is Necessary to Change Government

What often feels disruptive brings a new normal.  Historically the term disruption was used to describe turmoil or disorder in a system, culture, or group. Today the term is used to identify...

Modernizing Government for the 21st Century

Supported by Modern Information Technology Data, Accountability, Transparency Effective and Strong Workforce PMA Outcomes Delivering Mission Outcomes Providing Excellence Service ƒƒStewarding...

COE Joins the Shared Services Leadership Coalition

Rockville, Md. (January 12, 2018) – The Center for Organizational Excellence, Inc. (COE), today announced its sponsorship of the Shared Services Leadership Coalition. The Shared Services Leadership...

The Journey to Data Value: Navigating the Pathway to Data Consolidation

You will never reach your destination if you stop and throw stones at every dog that barks. —Winston S. ChurchillCan Data Create Value?The fact that data exists does not make it valuable. Data only...

Imagining an On-Demand Government in an Uber World

The public sector changes slowly. We all know this. But the glacial pace of government is even more evident in its inability to adapt to the new on-demand world. Need a ride? Connect to Uber. Need a...

An Rx for OPM

The beleaguered Office of Personnel Management (OPM) continues to wind its way through its current challenge while it also assimilates a new leader. I have no doubt that Beth Cobert will do the job...

9 Key Steps to Cyber-Preparation

We are dealing with a systemic crisis-critical government information is being hacked and falling into the hands of "evil doers," and there appears to be no end in sight. Hardly a week goes by when we...

Defining and Achieving Efficiency in Government

Inefficient and ineffective federal agency programs have been chronicled for eons. Most of the discussions center around making government cost less, cutting budgets, or holding hearings on perceived...

How to Give Your Brand’s Website a Facelift

Recently, I led a project team tasked with making a client's website a more effective communications tool. During our audit, we documented numerous content, navigation and design errors that...

Is Big Data Important for Non-Technical People?

Over the past several years, it seems as if anyone who speaks the language of technology has reached the consensus that “Big Data is the future.” With the Big Data market projected to reach $50...