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Things to Consider When Selecting a Firm

In today's environment of tightened budgets, heightened partisanship, and increased scrutiny, agency contract selections...


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Establishing a Federal Employee Personnel Number: A Unique ID to Replace the SSN

How can OPM eliminate SSN from electronic records held by OPM? How can OMB implement an alternate ID for Federal...


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10 Ways to Capitalize on Transparency’s Potential

Since President Obama signed the Digital Accountability and Transparency Act in May 2014, federal agencies have been...


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Four Immutable Laws of Data

I am often fascinated by the ways in which data is erroneously perceived, collected, stored, retrieved, and reported in...


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COE Solution: Business Process Improvement

Business Process Improvement (BPI)Conceptually, business process improvement is a powerful model of change, emphasizing...


Strategy

Imagining an On-Demand Government in an Uber World

The public sector changes slowly. We all know this. But the glacial pace of government is even more evident in its...


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Implementing the DATA Act

Download the Full PDF of the DATA Act Solutioning Paper "Data and information is the quickest way to improved services...


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Institutional Wisdom as a Tool for Effectiveness

Mature organizations are not necessarily old organizations, but they do share the characteristic of wisdom we often...


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In Depth with Francis Rose: Using the Right Ruler to Measure Your Agency’s Performance

COE's Dr. Paul Eder makes speaks as a guest on "In Depth with Francis Rose" of Federal News Radio. "The White House...


How Do You Measure the Effectiveness of Government?

With the 24-hour news cycle and at-your-fingers access to the latest stories, the American people have plenty of...