4 Quadrants of Quality

To guide our service to our clients, COE focuses on our 4 Quadrants of Quality-our internal framework for delivering the best value to each client. In each of the four areas: Client Relations,...

Enterprise Human Resource Integration (EHRI) Data Warehouse Support for OPM

Client Office of Personnel Management (OPM) Services Enterprise Human Resource Integration Data Warehouse Support Year 2014 OPM’s Enterprise Human...

Engagement Success

COE uses the term "partnership" when talking about our working relationships, because the most successful engagements are true collaborations, complete with mutual trust and respect. In order to...

Two years in: A Look at the Current Status of the DATA Act

At just over two years old, the Digital Accountability and Transparency Act (DATA Act) has progressed towards implementation of its key provisions in May 2017, but progress has faced some key...

Things to Consider When Selecting a Firm

In today's environment of tightened budgets, heightened partisanship, and increased scrutiny, agency contract selections are under more pressure than ever. Fewer dollars means that the wrong choice or...

Establishing a Federal Employee Personnel Number: A Unique ID to Replace the SSN

How can OPM eliminate SSN from electronic records held by OPM? How can OMB implement an alternate ID for Federal employees to replace the SSN as the employee ID?“In 1962, The Civil Service...

10 Ways to Capitalize on Transparency’s Potential

Since President Obama signed the Digital Accountability and Transparency Act in May 2014, federal agencies have been hard at work implementing data standards and establishing a framework for...

Four Immutable Laws of Data

I am often fascinated by the ways in which data is erroneously perceived, collected, stored, retrieved, and reported in organizations. Data of all kinds certainly have limitations. In any given...

COE Solution: Business Process Improvement

Business Process Improvement (BPI)Conceptually, business process improvement is a powerful model of change, emphasizing optimization of an organization’s core business processes. This contrasts...

Imagining an On-Demand Government in an Uber World

The public sector changes slowly. We all know this. But the glacial pace of government is even more evident in its inability to adapt to the new on-demand world. Need a ride? Connect to Uber. Need a...