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Transforming Government from Congress to the Cubicle

This is not a book about national policy or legislative initiatives, it’s about the management...


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Why Do We Sometimes Insulate Ourselves from the Truth?

It’s an interesting phenomenon we observe during this election season, the adoration of a...


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Engagement Success

COE uses the term "partnership" when talking about our working relationships, because the most...


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Things to Consider When Selecting a Firm

In today's environment of tightened budgets, heightened partisanship, and increased scrutiny, agency...


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Attrition as a Workforce Strategy: Supporting or Sabotaging Organizational Strategic Goals

A former boss of mine used to say that when you hire a government civilian, “you’ve got what...


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Four Immutable Laws of Data

I am often fascinated by the ways in which data is erroneously perceived, collected, stored,...


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Institutional Wisdom as a Tool for Effectiveness

Mature organizations are not necessarily old organizations, but they do share the characteristic of...


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COE Volunteers Strive to Help Solve Hunger

Volunteers from The Center for Organizational Excellence, Inc. (COE) joined the Capital Area Food...


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Batter Up: 5 Things Workforce Planners Can Learn From Fantasy Baseball

It's that time of year again. Baseball superfans know what I'm talking about. It's time to draft...