Why Do We Sometimes Insulate Ourselves from the Truth?

It’s an interesting phenomenon we observe during this election season, the adoration of a candidate or perhaps unrelenting allegiance regardless of their position or their truthfulness on an issue....

Engagement Success

COE uses the term "partnership" when talking about our working relationships, because the most successful engagements are true collaborations, complete with mutual trust and respect. In order to...

Performance Improvement Begins with Change

Change management is critical today given the immense transformations occurring in regulatory compliance, technology, the workforce, global economics and more. As federal agencies work to keep up with...

Two years in: A Look at the Current Status of the DATA Act

At just over two years old, the Digital Accountability and Transparency Act (DATA Act) has progressed towards implementation of its key provisions in May 2017, but progress has faced some key...

Things to Consider When Selecting a Firm

In today's environment of tightened budgets, heightened partisanship, and increased scrutiny, agency contract selections are under more pressure than ever. Fewer dollars means that the wrong choice or...

Attrition as a Workforce Strategy: Supporting or Sabotaging Organizational Strategic Goals

A former boss of mine used to say that when you hire a government civilian, “you’ve got what you’ve got and you’re stuck with them.” In 2011, a USA Today analysis of the job security of...

COE Promotes Rob Schildwachter to Vice President of Finance and Operations

The Center for Organizational Excellence, Inc. (COE) announced today the promotion of Rob Schildwachter to Vice President of Finance and Operations. In his new role, Rob will be responsible for all...

Four Immutable Laws of Data

I am often fascinated by the ways in which data is erroneously perceived, collected, stored, retrieved, and reported in organizations. Data of all kinds certainly have limitations. In any given...

COE Solution: Business Process Improvement

Business Process Improvement (BPI)Conceptually, business process improvement is a powerful model of change, emphasizing optimization of an organization’s core business processes. This contrasts...

Imagining an On-Demand Government in an Uber World

The public sector changes slowly. We all know this. But the glacial pace of government is even more evident in its inability to adapt to the new on-demand world. Need a ride? Connect to Uber. Need a...