Man-Looking-through-Magnifying-Glass

Why Do We Sometimes Insulate Ourselves from the Truth?

It’s an interesting phenomenon we observe during this election season, the adoration of a candidate or perhaps...


engagement success

Engagement Success

COE uses the term "partnership" when talking about our working relationships, because the most successful engagements...


c-h-a-n-g-e letters on dice

Performance Improvement Begins with Change: How to Manage Change

Change management is critical today given the immense transformations occurring in regulatory compliance, technology,...


us capitol building

Two years in: A Look at the Current Status of the DATA Act

At just over two years old, the Digital Accountability and Transparency Act (DATA Act) has progressed towards...


analysis-header-120k

Things to Consider When Selecting a Firm

In today's environment of tightened budgets, heightened partisanship, and increased scrutiny, agency contract selections...


illustration of attrition in businesses

Attrition as a Workforce Strategy: Supporting or Sabotaging Organizational Strategic Goals

A former boss of mine used to say that when you hire a government civilian, “you’ve got what you’ve got and...


leadership-promotion

COE Promotes Rob Schildwachter to Vice President of Finance and Operations

The Center for Organizational Excellence, Inc. (COE) announced today the promotion of Rob Schildwachter to Vice...


business-checklist

Four Immutable Laws of Data

I am often fascinated by the ways in which data is erroneously perceived, collected, stored, retrieved, and reported in...


coe-solution-bpi

COE Solution: Business Process Improvement

Business Process Improvement (BPI)Conceptually, business process improvement is a powerful model of change, emphasizing...


Strategy

Imagining an On-Demand Government in an Uber World

The public sector changes slowly. We all know this. But the glacial pace of government is even more evident in its...