For over 35 years, COE has been a trusted partner in helping organizations and programs transform to more efficiently and effectively accomplishing their mission. We help our clients achieve meaningful and measurable outcomes by designing and delivering consulting solutions in the areas of organizational effectiveness, human capital, information technology and data management.

Effective organizations are guided by a clear mission, and the achievement of that mission.

COE’s mission is to:

Improve and transform our clients’ organizations so they may efficiently and effectively achieve their mission.

To achieve our mission, we help our clients achieve meaningful and measurable outcomes through strategy, development, and implementation services in the areas of organizational effectiveness, human capital and technology solutions.

COE supports agencies through organizational effectiveness services; restructuring/reforming, programs, conducting assessments, strategy, data modeling and analytics, realigning organizational systems, and providing program office support.

We support your human capital with workforce analysis, resource alignment, human resources and training solutions.

We design and build technology systems that make organizations more effective and efficient, and effectively engage data to ensure to tell appropriate stories, build justifiable cases, and make meaningful decisions.

Values demonstrate what is important to us. They guide the achievement of our mission.

COE Values AccountabilityACCOUNTABILITY

We are courageous, empowered, and motivated to identify and resolve problems. We are honest with our clients, partners, and each other, and forthright even in difficult conversations. We act with good intentions and think through the intended and unintended consequences of our actions. We do not tolerate passivity or lack of constructive contributions.

COE Values CommunityCOMMUNITY

We are passionate and enthusiastic about our personal and professional lives. We seek fulfillment and achievement that positively impact ourselves, our communities, and our business. We build strong and trusted relationships with our clients and colleagues. We know that we work best as a team and we strive to fully engage with everyone around us.

COE Values IncisivenessINCISIVENESS

We learn about all aspects of our clients’ business so that we can answer real, meaningful questions, and anticipate their needs. We leverage industry best practices to achieve thorough results. What we do is valid, repeatable, and reliable.

COE Values Intellectual CuriosityINTELLECTUAL CURIOSITY

We are driven to learn, grow, and discover. We are able to adjust to new ideas, new concepts, and changes in strategy or direction by demonstrating creative problem-solving.

COE Values StewardshipSTEWARDSHIP

We recognize that our clients, our colleagues, and our communities place their trust in us, and we strive to do the right thing always. This includes using resources responsibly and wisely and searching for solutions that continue to serve them after our involvement has ended.

We guide and encourage the behaviors we expect and lack tolerance for those which harm us.

The Center for Organizational Excellence, Inc. (COE) embraces and honors the value of equality within our democracy. We must contribute to the elimination of systemic racism, unconscious bias, and every form of discrimination.

Our policies, programs, and the actions of all our staff must contribute to equal and fair treatment of all. The outcomes of our actions must be consistent, regardless of the color of one’s skin, national origin, gender, or orientation. To embrace this, we will:

  • Have clear and concise anti-discrimination policies that all employees are provided and educated in.
  • Ensure the application of our policies and employee selection, management, and assessment is free of bias.
  • Hold all COE managers and employees accountable for equitable and fair treatment of employees, clients, partners, vendors, and others.
  • Hold our clients, partners, vendors, and others accountable for their positions within the context of our partnership arrangement and application.
  • Review, eliminate, or revise any policy or practice that is found to be discriminatory and ensure accusations or acts of discrimination are not marginalized in discussions or actions.
  • Provide open and safe forums or outreach opportunities for employees who feel oppressed or discriminated against due to their engagement with COE.
  • Work where we can, to dismantle discriminatory practices, privilege, microaggression, and unconscious bias in our company and society. Admit when we are wrong.
  • Readily adopt all client contract clauses requiring COE to have policies and anti-discriminatory practices.

Our Solutions


Our Story


Founded in 1984, COE was initiated to provide true value for clients in improving organizational performance and to offer a great place for employees to work. It’s that simple. Having worked for a number of consulting firms over the years, I [Steve Goodrich] was struck by how genuine care for a client was often usurped by a company’s need to increase sales and make profits. Early in my career, I was a road warrior traveling constantly and often wishing that I had more time to spend with family at home. While these things are important to any company or staff member, they should always be balanced with an ethical and mature approach to serving client and staff member needs. I felt that both could be accomplished.

Therefore, COE functions based on a set of values that steers us in the right direction, always balancing the 3-legged stool of customer, staff, and company. We will not waste clients’ money by performing in a way that does not add value. We have staff members who care deeply about the service they provide and the meaningful results of their efforts.

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Contact us and speak with a member of our team today!