Institutional Wisdom as a Tool for Effectiveness

Mature organizations are not necessarily old organizations, but they do share the characteristic of wisdom we often attribute to more experienced people. Wisdom is generally recognized as good…

An Rx for OPM

The beleaguered Office of Personnel Management (OPM) continues to wind its way through its current challenge while it also assimilates a new leader. I have no doubt that Beth Cobert will do the job…

How Do You Measure the Effectiveness of Government?

With the 24-hour news cycle and at-your-fingers access to the latest stories, the American people have plenty of information constantly available to them. And whether they know it or not, they are…

Here’s Our Chance to Fix Government Once and for All

The federal government is on an unsustainable fiscal path that threatens our national security and social safety net. While many cuts and changes have taken place, government has yet to address the…

9 Key Steps to Cyber-Preparation

We are dealing with a systemic crisis-critical government information is being hacked and falling into the hands of "evil doers," and there appears to be no end in sight. Hardly a week goes by when…

Defining and Achieving Efficiency in Government

Inefficient and ineffective federal agency programs have been chronicled for eons. Most of the discussions center around making government cost less, cutting budgets, or holding hearings on perceived…

Leadership Get Ready

We need our federal employees-career executives and managers-to be prepared for the upcoming transition to a new administration next year, and at the same time we need to increase the stature of…

Don’t Wait for Congress to Improve Agency Effectiveness

We've all heard the stories -- programs that cost too much, duplication and fragmentation, fraud, waste and abuse. You can hardly pick up a federal news report without hearing about a program in some…

Batter Up: 5 Things Workforce Planners Can Learn From Fantasy Baseball

It's that time of year again. Baseball superfans know what I'm talking about. It's time to draft your fantasy baseball team. If you're like millions of Americans, you're grabbing your peanuts and…

How to Give Your Brand’s Website a Facelift

Written by Alissa Cruz Recently, I led a project team tasked with making a client's website a more effective communications tool. During our audit, we documented numerous content, navigation and…