COE Solution: Business Process Improvement
October 5, 2015
Business Process Improvement (BPI)Conceptually, business process improvement is a powerful model of change, emphasizing optimization of an organization’s core business processes. This contrasts…
Imagining an On-Demand Government in an Uber World
September 10, 2015
The public sector changes slowly. We all know this. But the glacial pace of government is even more evident in its inability to adapt to the new on-demand world. Need a ride? Connect to Uber. Need a…
Implementing the DATA Act
September 1, 2015
Download the Full PDF of the DATA Act Solutioning Paper "Data and information is the quickest way to improved services and decision making." - DJ Patil, U.S. Chief Data Scientist, May 2015…
Institutional Wisdom as a Tool for Effectiveness
August 17, 2015
Mature organizations are not necessarily old organizations, but they do share the characteristic of wisdom we often attribute to more experienced people. Wisdom is generally recognized as good…
In Depth with Francis Rose: Using the Right Ruler to Measure Your Agency’s Performance
July 29, 2015
COE's Dr. Paul Eder makes speaks as a guest on "In Depth with Francis Rose" of Federal News Radio. "The White House wants agencies to use data to make budget decisions and more data is available…
How Do You Measure the Effectiveness of Government?
July 15, 2015
With the 24-hour news cycle and at-your-fingers access to the latest stories, the American people have plenty of information constantly available to them. And whether they know it or not, they are…
9 Key Steps to Cyber-Preparation
June 22, 2015
We are dealing with a systemic crisis-critical government information is being hacked and falling into the hands of "evil doers," and there appears to be no end in sight. Hardly a week goes by when…
Defining and Achieving Efficiency in Government
May 27, 2015
Inefficient and ineffective federal agency programs have been chronicled for eons. Most of the discussions center around making government cost less, cutting budgets, or holding hearings on perceived…
COE Talks Telework Webinar Series
May 23, 2015
Telework is a strategic means to further agency priorities and mission, yet increasing participation in telework is a complex undertaking. It requires close collaboration between telework…
Simplifying Performance Management Webinar Series
May 23, 2015
Accountability has come to mean "performance" in the federal sector. The truth is that emphasizing accountability can undermine an agency's ability to perform at its best. It encourages a focus on…
